NM Psychology understands that unexpected situations can arise and appointments may occasionally need to be changed.
Please provide at least 48 hours’ notice where possible if you need to cancel or reschedule an appointment.
Appointments cancelled with less than 48 hours’ notice, or missed without notice, may incur a cancellation fee. The applicable fee will depend on the service and funding arrangement and will be explained before services begin.
The 48-hour notice period is calculated from the day of the appointment.
Please contact NM Psychology as soon as possible if you are unable to attend.
Phone: 0410 359 884
Email: admin@nmpsychology.com.au
Please include the client’s name and the date and time of the appointment.
Unexpected emergencies and exceptional circumstances may be considered on a case-by-case basis. Please contact NM Psychology as soon as possible to discuss your circumstances.
Cancellation fees and notice requirements may differ depending on the client’s funding arrangement, service agreement and the rules of the relevant funding body. Where different requirements apply, these will be explained before services begin.
Contact NM Psychology if you have questions about the cancellation policy or whether a fee may apply.
