Cancellation Policy

NM Psychology understands that unexpected situations can arise and appointments may occasionally need to be changed.

Cancelling or Rescheduling

Please provide as much notice as possible if you need to cancel or reschedule an appointment.

Appointments cancelled with less than 48 hours’ notice may incur a cancellation fee.

Missed appointments may also incur a cancellation fee.

How to Cancel

Please contact NM Psychology as soon as possible if you are unable to attend.

Phone: [Insert phone number]
Email: [Insert email address]

Please include the client’s name and the date and time of the appointment.

Exceptional Circumstances

Unexpected emergencies and exceptional circumstances may be considered individually.

Please contact NM Psychology to discuss your circumstances.

Funded Appointments

Cancellation requirements may differ depending on the client’s funding arrangement or service agreement.

Where applicable, NM Psychology will follow the requirements of the relevant funding body.

Questions

Contact NM Psychology if you have questions about the cancellation policy or whether a fee may apply.