NM Psychology welcomes compliments, suggestions, concerns and complaints.
Feedback helps us improve our services and continue providing respectful, safe and professional psychological care.
You can provide feedback by:
Feedback may be submitted anonymously, although this may limit our ability to investigate or respond. You may also have a support person assist you throughout the complaints process.
Phone: 0410 359 884
Email: admin@nmpsychology.com.au
Please include:
Only include information relevant to the matter.
NM Psychology will:
Raising a complaint will not negatively affect your access to services, the quality of your care or the way you are treated by NM Psychology.
Feedback and complaints will be handled confidentially and in accordance with the NM Psychology Privacy Policy.
Information will only be shared with people who need it to review or investigate the matter, or where disclosure is required or authorised by law.
You may contact an independent complaints body at any time.
The Commissioner handles complaints about health services and health information in Victoria.
Phone: 1300 582 113
Concerns about the conduct, health or performance of a registered psychologist may be submitted to Ahpra through its online concern form.
You do not need permission from NM Psychology to contact either organisation.
You can use the form below to submit a compliment, suggestion, concern or complaint. You may submit feedback anonymously, although this may limit our ability to investigate or respond.
